Contact information
We'd love to hear from you. Whether you have a question about a product, need help with your order, or just want to say hello — our team is here to help.
Get in Touch
📍 We are based in Bonnyrigg, NSW 2177, ABN: 88 934 601 694
📞 1300 642 784
🌐 buildkitau.com.au
Business Hours
Monday to Friday: 9:30am – 5:30pm AEST Saturday: 9:30am – 3:30pm AEST Sunday: Closed
Customer Support
For order enquiries, tracking information, or product questions please email us at support@buildkitau.com.au or call 1300 642 784 and we will respond within 1 business day.
Returns and Refunds
For return or refund requests please contact us at support@buildkitau.com.au with your order number and reason for return. Please review our Refund Policy for full details.
Shipping Enquiries
For questions about delivery timeframes or tracking please contact us at support@buildkitau.com.au and include your order number so we can assist you promptly.