Terms of service

 

By using the BuildKit AU website or placing an order, you agree to these terms. Please read them carefully.

About Us

BuildKit AU (ABN: 88 934 601 694) is an Australian online store selling tools, hardware, and building supplies, based in Bonnyrigg, NSW 2177.

Orders and Payment

By placing an order you confirm you are at least 18 years of age and that your information is accurate. All prices are in Australian dollars (AUD) and include GST where applicable. Full payment is required before your order is dispatched. We reserve the right to cancel any order due to pricing errors, suspected fraud, or product unavailability.

Shipping and Delivery

Orders are shipped in accordance with our Shipping Policy. Delivery timeframes are estimates only and are not guaranteed. BuildKit AU is not responsible for delays caused by shipping carriers, customs processing, or circumstances outside our control.

Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy and your rights under the Australian Consumer Law. Nothing in these Terms of Service is intended to limit or exclude any rights you may have under Australian Consumer Law.

Product Information

We make every effort to ensure product descriptions, images, and specifications are accurate. However minor variations may occur. If a product does not match its description, please contact us and we will resolve the issue promptly.

Limitation of Liability

To the extent permitted by law, our liability is limited to the value of the goods or services purchased.

Privacy

Your use of our website is also governed by our Privacy Policy, which forms part of these Terms of Service.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page and will take effect immediately upon posting.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

📧 support@buildkitau.com.au 📞 1300 642 784

These Terms of Service were last updated in May 2026.