Privacy policy

BuildKit AU (ABN: 88 934 601 694) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

Information We Collect

When you interact with us — whether through our website or online store — we may collect personal information including your name, email address, phone number, delivery address, and payment details.

How We Use Your Information

We use your personal information to process and fulfil your orders, send order confirmations and tracking updates, respond to your enquiries, and improve our products and services. We will never sell or rent your personal information to third parties.

Payment Information

All payments made through our online store are processed securely. We do not store your credit card or payment details on our systems. Payment processing is handled by trusted third-party providers who comply with industry security standards.

Sharing Your Information

We may share your information with third-party service providers who assist us in operating our website and fulfilling orders, such as shipping carriers and payment processors. These providers are only given the information necessary to perform their services and are required to keep your information confidential.

Cookies

Our website uses cookies to improve your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings, however this may affect some functionality of the website.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our website is secured with SSL encryption to ensure your data is transmitted safely.

Access and Correction

You have the right to access and request correction of any personal information we hold about you. To make a request, please contact us at support@buildkitau.com.au and we will respond within a reasonable timeframe.